Refund Policy

1. Overview

Due to the nature of digital content, refunds may be limited once the content has been accessed. The Company nevertheless provides the separate seven-day guarantee below for Music Channel Ebook Packages.

2. Music Channel Ebook Packages

• Music Channel Ebook Packages may be refunded in full within seven days of payment, regardless of download status or reason.
• After seven days, this voluntary guarantee ends, while all statutory rights remain available.

3. Other Digital Content

• A full refund may be requested within 7 days if no content has been accessed.
• Change-of-mind withdrawal may be restricted after access or delivery begins.

4. Statutory Rights and Exceptions

These voluntary terms do not limit statutory rights where content differs from its description or contract, cannot be used due to the Company's fault, or applicable law otherwise provides a remedy.

5. Refund Process

Email the order number or purchasing email address below. No reason is required. We will verify the payment and provide the result. Posting time may vary by payment provider.