Refund Policy
Effective Date: January 20, 2026
This policy outlines the refund procedures for services operated byGenius Mouse (the "Company").
1. Overview
Due to the nature of digital content, refunds may be limited once the content has been accessed.
2. Full Refund Conditions
- Within 7 days of purchase with no content access
- Service unavailable due to Company's fault
3. Non-Refundable Cases
- Content accessed even once within 7 days
- More than 7 days after purchase
- Unused content upon account deletion
4. Refund Process
Please contact our support. Requests are processed within 3 business days.
Customer Support
Email: cs@theddokji.com