People claim they want objective "facts," but when faced with the truth, the majority turn away or deny it.
In my early days, I launched an AI service called "Monetization Explorer." It was a consulting tool where users would input their social media accounts, and the AI would analyze their past posts to suggest specific monetization strategies. When I tested it on my own Threads account, the results were remarkably accurate every single time. Filled with the hope of hitting it big, I confidently launched the service to the public.
However, the response was freezing cold. Most people just scoffed and brushed it off, saying, "Well, it's just AI talking..."
What happened next was even more shocking. I witnessed a user—who had completely ignored the objective data and strategies my service provided—willingly pay 80,000 KRW (about $60) for a fortune-telling session to check their luck. That was the exact moment I realized a harsh truth: people are far more willing to open their wallets for sweet "illusions" and "comfort" than for exhausting "solutions."
From that experience onward, I completely reframed my understanding of consumer psychology. It became the foundation for establishing my own clear standards on what kind of services actually drive real user action and conversion.